Currently viewing the tag: "hacking"

A security issue with was found with Quicktime over the weekend.
The US Department of Homeland Security is warning people to uninstall Quicktime.
Apple is not longer supporting the program and will not release a fix.
This problem only affects Windows computers.

To uninstall QuickTime,
open the Control Panel,
click “Uninstall a program”
under Programs, select “QuickTime” in the list, and click “Uninstall.”

The QuickTime uninstaller will remove both the QuickTime desktop application and the QuickTime browser plug-in. If you don’t see QuickTime in the list here, you don’t have QuickTime installed.

CNet Information:


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This is the time of year we start to see a large increase in Malware and Virus infections.
The main reason for this is the amount of users shopping online makes it one of the best time to grab credit card information and have it go unnoticed by the card holder.
Over the last 2 weeks the number of systems we normally repair for these issues has doubled.
We encourage everyone to be cautious during internet browsing and any files opened through email.
Users must take steps to check their systems as soon as they suspect an issue.
Things to look for:
1: Extra icons showing up on the desktop such as PC Optimizer, BackUp Now, PC Fix, File Converter, etc..
2: New programs and windows opening up at system start-up such as Backup Now, Clean Your System, Driver Support, etc..
3: Extra windows open while browsing or opening in new tabs.
4: System performance is slower than normal.
5: Advertisements showing up on all your websites.

You could have one of all of these issues at the same time.

virusThe first mistake we see is users sometimes believe if they have a malware or antivirus program installed and updated they are safe from everything.
It does not matter which malware or antivirus program you have installed, if you click the wrong link or open the wrong type of file your system can be infected with Malware and or a Virus.
Any software company that states this is giving you false information.

Things to look for: Users may go to a website and a pop up will open in the middle of the screen notifying them they need to update Java, Adobe or like the image shown, it will say your system is infected and click here to remove the program.
Once they click the link in the pop up window it then downloads multiple programs to the system.
Depending on the creator of the malware your system could then be infected with a keylogger allowing the attacker to grab every keystroke.
RansomWare programs such as CryptoLocker could also be installed which will encrypt all your files denying you access until you pay the amount shown your screen.
Some programs will run with minimal notification along with a keylogger running in the background grabbing passwords to your accounts, personal information, emails, chat conversations. and credit card information.

Steps to help protect you system are:
Update the Java and Adobe Reader programs installed on your system.
When Adobe or Java need to update you will see a notice in the bottom right corner of the screen.
If your are unsure if either of these programs are current you can update them with the links below:

Adobe Reader:

Users also need to install the Windows and Mac updates as they are released.
Many users refuse to install updates for fear that something will change and cause issues with their system.
These updates are important and need to be installed as soon as they are released.

Be sure you are running a current and updated antivirus program.
Don’t confuse malware programs with antivirus programs.
They protect against two different types of infections.

If you feel your system has been infected we recommend that you stop using the system and contact a computer repair company as soon as possible.
Many users believe they can resolve the issues themselves, this could lead to more problems in the future.
We’ve seen in almost every case of users cleaning their systems they end up calling us to clean the system after a few weeks.
This is because only a few issues have been resolved and the viruses and keyloggers are still running on the systems in the background.

If you have any questions or suspect your system is infected with malware and viruses please contact our office at: 615-367-6597 or use our Contact Form.


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News came out today about a Russian Hacking Group that has been able to steel 1.2 billion usernames and passwords.
They have also gained access to over 500 million email accounts.

This is a good reminder for everyone to change your passwords every few months.
Alway use a good password containing capital and lowercase letters, numbers and special characters.
Also, don’t use the same username and password combo for every site.

Mashable’s Article:

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eBay has announced it’s password database was hacked and user passwords have been compromised.
It’s important that all users change passwords ASAP.
Companies are attacked every day so it’s important to use complex passwords to protect your data as much as possible.
In this case the password database for eBay was compromised giving them access to all passwords.
eBay says no financial data was accessed but we recommend if you have a Paypal account linked to your eBay account change the password for Paypal.

Click here to read more about this latest hack at: CNet


Microsoft has released a critical security patch for Internet Explorer.
All users should run the Windows Update feature to install this patch.

Microsoft has also reminded users it’s important that they upgrade to a newer version of Windows.

“Windows XP is no longer supported by Microsoft, and we continue to encourage customers to migrate to a modern operating system, such as Windows 7 or 8.1. Additionally, customers are encouraged to upgrade to the latest version of Internet Explorer, IE 11.”

More information can be found on


The University of Maryland was targeted in a data breech which exposed 300,000 records.
According to CNet –
“The names, Social Security numbers, and birth dates of 309,079 individuals affiliated with school’s College Park and Shady Grove campuses who were issued a university identification card since 1998 were exposed in Tuesday’s attack, according to an apology issued Wednesday by university President Wallace Loh. However, no financial, academic, or contact information was compromised, Loh said.”

Click Here for the Full CNet Article.

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